Questions before you sign up?

Free trial

• How long does the free trial last?

  14 days, no credit card required. You can use every feature, including AI lesson plans, with no limits during the trial.

• What happens when the trial ends?

  If you don't pick a paid plan, your account becomes read-only for 30 days so you can export everything. After that it's purged automatically.

Pricing

• Can I switch plans mid-cycle?

  Yes. Upgrades take effect immediately and we charge a prorated amount. Downgrades apply at the start of the next billing cycle.

• Are the prices VAT-inclusive?

  No. EU VAT is added on the invoice based on the country of your billing address. Invoices are fully VAT-compliant.

Data and privacy

• Where is my data hosted?

  All data lives in our Frankfurt (EU) data centre. We never replicate athlete data outside the EU.

• Can I export all my data?

  Yes. Full CSV export is available any time on every plan. We also issue DSAR-grade JSON exports on request.

Migration and setup

• How do I migrate from my current system?

  Import a CSV of your athletes from the dashboard on the Growth plan and up. On Enterprise we handle the migration for you.

• How long does initial setup take?

  15 to 30 minutes for a small club, 1 to 2 hours for a growing club. Pro and Enterprise come with onboarding sessions.

Support

• What languages is support available in?

  Portuguese, Brazilian Portuguese, Spanish, French, German and English.

• Can I cancel any time?

  Yes, with no fees. Cancellations take effect at the end of your current billing cycle.